During the Canada Post work disruption, the city’s utility provider reminds customers they are still responsible for paying their bills on time.
Entegrus advises account balances can be accessed through the My Account portal on their website, where alternate payment arrangements are noted.
In addition, customer service is available to help through email, live chat or phone.
Additionally, customers may receive important notices via email, automated phone call, or text message, depending on their preferred contact information.
Entegrus thanks customers for their patience and understanding and encourages customers to stay informed by visiting entegrus.com/postalstrike for updates.
For information on SMS/text alerts, visit http://entegrus.com/SMS
