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POLICE WARN PUBLIC OF AGGRESSIVE DOOR TO DOOR SALES PEOPLE
11/14/2017 2:17:56 PM

St. Thomas Police are warning the public about aggressive door to door sales people in the north side of the City. Police responded to three separate complaints from residents in the Confederation Drive area on Monday night (November 13). Police located sales people going door to door that were working for "Home Water" services. Police warned the individuals about their sales tactics.
               
Door to door sales are not illegal. Police do often receive complaints from residents of overpriced contracts, aggressive tactics and hidden service charges. Police say that more often than not it is a buyer beware situation.
        
By law you have ten days to cancel any contract for any reason and twenty days for water heaters.
       
Police would like to remind you to never allow any unsolicited, unknown sales people into your home no matter what their reason may be. Common excuses by these sales people include claiming that they need to check your equipment, read your utility bills or they try to scare you into thinking that there is a water contamination issue in the area.
         
If a sales person is being rude or aggressive, ask them to leave your property and close your door. If the person refuses to leave, call the police. If you are really in need of a water heater, furnace or any other large appliance it is always best to visit a trusted dealer.
        
If you are unsure of a purchase that you feel you were pressured into, visit this Provincial website to learn about that Consumer Protection Act:
        
www.ontario.ca/consumers/door-door-sales-and-home-service-contracts.         

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